The Westin Lagunamar Ocean Resort Villas & Spa Cancun | Cancún

Boulevard Kukulcan Km 12, 77500 Cancún, Mexico

➤ The Westin Lagunamar Ocean Resort Villas & Spa Cancun | Quintana Roo

Experience world-class service at The Westin Lagunamar Ocean Resort Villas Spa Cancun
Conveniently located in the heart of Cancun's Hotel Zone, this resort and spa offers an extensive beach area, stunning views of the Caribbean Sea, and convenient access to the excitement of Cancun.

The Westin Laguna Mar Ocean Resort features 4 spacious outdoor pools and a state-of-the-art fitness center. Guests can spend the day at the hotel's private beach taking part in a variety of the resort's various activities or exploring the area on a guided tour. After a busy day, a massage at the Heavenly Spa by Westin to relax.

The guest accommodations at the The Westin Lagunamar Ocean offers views of the Caribbean Sea or Nichupte Lagoon. Guests will enjoy satellite TV and high-speed wireless internet access as well as plush bathrobes and the luxurious Westin Heavenly Bed.


Room choices in Hotel The Westin Lagunamar Cancun

Hotel The Westin Lagunamar Cancun Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower
Bedroom Linen, Alarm clock
View Sea view
Outdoors Outdoor furniture, Beachfront, Private beach area, BBQ facilities, Balcony, Garden
Kitchen Stovetop, Tumble dryer, Washing machine, Dishwasher, Microwave, Refrigerator
Room Amenities Sofa bed
Activities Beach, Tennis equipment, Kids' club, Mini golf, Children's playground, Golf course (within 3 km) Additional charge, Tennis court
Media & Technology Flat-screen TV, Cable channels, Radio, Telephone, TV
Food & Drink Coffee house on site, Snack bar, Bar, Restaurant, Tea/Coffee maker
Parking Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking
Reception services Concierge service, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Cleaning services Dry cleaning Additional charge, Laundry Additional charge
Business facilities Business centre
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Minimarket on site, Designated smoking area, Air conditioning, Non-smoking throughout, Car hire, Lift, Facilities for disabled guests, Non-smoking rooms, Room service
4 swimming pools Opening times, Open all year, All ages welcome, Shallow end, Water slide, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Open all year, All ages welcome, Shallow end, Pool/beach towels, Sun loungers or beach chairs, Sun umbrellas, Open all year, Suitable for kids, Shallow end, Open all year, All ages welcome, Infinity pool, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas
Wellness Kids' pool, Fitness, Massage chair, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Sun umbrellas, Sun loungers or beach chairs, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre
Languages spoken English, Spanish

Hotel The Westin Lagunamar Cancun Terms and Conditions

Check-in From 16:00
Check-out Until 10:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Groups When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash The Westin Lagunamar Ocean Resort Villas Spa Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Guest must present the credit card used to pay for the reservation at time of check in.

A nominal, mandatory Environmental Sanitation fee of ( up to ) $152 MXN pesos per night and per room, will be added and requested at the time of check in.

Starting April 1, 2021, a tourist tax of 224.00 MXN pesos (approximately $11.00 USD) will apply to all foreign visitors over 15 years old. Please visit: https://www.visitax.gob.mx//sitio/ to pay this required tax prior to your arrival.

All breakfast packages include 2 adults and 2 children under 12 years old. Additional breakfast can be purchased on site.

Renovation work is being done from August 4, 2024, to November 30, 2024, daily from 9 a.m. to 5 p.m. in the room corridors of buildings 1–7.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The Westin Lagunamar Cancun

The Westin Lagunamar Ocean Resort Villas & Spa Cancun

How do I get the best price guarantee for Hotel The Westin Lagunamar Cancun?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hotel The Westin Lagunamar Cancun. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hotel The Westin Lagunamar Cancun?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hotel The Westin Lagunamar Cancun?

Free private parking is possible on site (reservation is not needed)., Valet parking, Accessible parking

What are the outdoor activities at Hotel The Westin Lagunamar Cancun

Outdoor furniture, Beachfront, Private beach area, BBQ facilities, Balcony, Garden

What languages are spoken at Hotel The Westin Lagunamar Cancun?

English, Spanish

What are the general services offered at Hotel The Westin Lagunamar Cancun?

Minimarket on site, Designated smoking area, Air conditioning, Non-smoking throughout, Car hire, Lift, Facilities for disabled guests, Non-smoking rooms, Room service

Are pets allowed at Hotel The Westin Lagunamar Cancun?

Pets are not allowed.

What is the check-in time at Hotel The Westin Lagunamar Cancun?

From 16:00

What is the check-out time at Hotel The Westin Lagunamar Cancun?

Until 10:00

100% real reviews of Hotel The Westin Lagunamar Cancun

If you have any questions regarding the facilities or services provided at Hotel The Westin Lagunamar Cancun, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel The Westin Lagunamar Cancun
Beautiful hotel but don’t expect good food.
The villas, pools, bars and physical facilities are clean, modern and conducive to having a relaxing vacation. The surrounding area outside of the hotel has a multitude of shopping and dining options with bus transportation readily accessible for trips to grocery stores and restaurants along the ‘tourist strip’.
Laguna Mar is a hybrid timeshare/rental property and is very popular. While they advertise that all rooms have an ocean view they do have rooms that look out on the back of the property that overlook a construction staging area and the only view is a narrow band through trees to see a sliver of ocean. It is a particularly ugly view. Given the cost of a stay it is very annoying to be paying for a view of construction at the same rate as others with a full expansive view of the ocean/beach. We complained and were moved mid-week but we were not alone. There were many similar complaints and moves. The staff try to accommodate but you essentially lose a day - out of your room by 10 and a move-in at 4. Strongly recommend that you speak with your concierge before your arrival to specify what you want in your room. Even better if you can specify a building. One more thing, and this is endemic to the area, if you’re looking for good Mexican food don’t go to Cancun. They’ve dumbed it down in the belief that all tourists do not like flavourful, spicy food.
9,0
Purpose of trip: Leisure trip
What was the highlight of Hotel The Westin Lagunamar Cancun
Wonderful
Amazing views, beautiful beach, pool, and room.
Poolside food order: took more than an hour to reach us!
7,0
Purpose of trip: Leisure trip
What was the highlight of Hotel The Westin Lagunamar Cancun
Good
Location, facilities & activities on campus. Access to beach. Staff of housekeeping, restaurant, room service Kitchenette & washer dryer
The sales staff is too pushy for buying their holiday plan. Even when my 4 year old daughter literally almost started crying of hunger, they wanted us to fill the feedback form, for which I request that I'll do after lunch, but they were adamant. The other staff was very good housekeeping, restaurant, room service etc
9,0
Purpose of trip: Leisure trip
What was the highlight of Hotel The Westin Lagunamar Cancun
Had a fantastic and relaxed time here.
Excellent pool area with poolside service. Beach just in front with sun chairs. The room was spacious and clean with a lovely view from the balcony. We had a kitchen and laundry and great bathroom with bathtub. The staff was very accommodating and helpful.
We were close to the central aircon on one of the roofs so it was very loud on the balcony.


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